Privacy Policy
1. Introduction
Welcome to Australian Breeder Reviews ("we," "our," or "us"). We are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Personal Information
We collect:
- Name and contact details
- Email address
- Location within Australia
- Account credentials
- Profile information
- Reviews and ratings you submit
- Photos and content related to breeder reviews
- Communication with our support team
2.2 Breeder Information
For breeders listed on our platform, we collect:
- Business name and location
- Registration/license information
- Contact details
- Photos of facilities and dogs
- Responses to reviews
2.3 Automatically Collected Information
- IP address and location data
- Browser type and version
- Device information
- Log data
- Cookies and similar technologies
- Usage patterns and preferences
3. How We Use Your Information
3.1 Content Disclaimer
Please note that:
- All reviews and comments posted on our platform represent the views of individual users
- These views do not reflect the opinions or positions of Australian Breeder Reviews
- We act solely as a platform for users to share their experiences
- We do not verify or endorse any opinions expressed in user content
We use your personal information to:
- Maintain and operate our review platform
- Process and display reviews
- Verify user and breeder identities
- Moderate content
- Respond to support requests
- Investigate complaints and disputes
- Improve our services
- Send service-related notifications
- Prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Listed breeders (limited to review content and basic user information)
- Service providers who assist in operating our platform
- Law enforcement when required by law
- Third parties with your explicit consent
We do not sell your personal information to third parties.
5. Content Removal Rights
5.1 User Content Removal
You have the right to request:
- Removal of your personal information
- Deletion of your account
- Removal of reviews you've posted
- Removal of photos you've uploaded
- Removal of your breeder listing (if applicable)
5.2 Photo Removal Process
If you own the copyright to a photo on our site:
- Submit a removal request through our support system
- Provide proof of ownership
- The photo will be removed within 2 business days
- You will receive confirmation of removal
6. Data Security
We implement comprehensive security measures including:
- Encryption of sensitive data
- Regular security assessments
- Secure server infrastructure
- Access controls and authentication
- Regular security updates
- Staff training on data protection
- Incident response procedures
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Opt-out of communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes through:
- Site notifications
- Your registered email address
- A prominent notice on our homepage
10. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
After account deletion, we may retain certain data in anonymised form for analytical purposes.
11. Cross-Border Data Transfers
While our services are based in Australia, some data may be processed internationally. In such cases:
- We ensure recipient countries have adequate privacy protection
- Appropriate data transfer agreements are in place
- Your privacy rights are protected under Australian law
12. Contact Us
To exercise your privacy rights or submit requests:
- Log into your account
- Click the "Contact Support" button
- Select the appropriate request type
- Follow the provided instructions
Support requests are typically processed within 5 business days.
13. Cookie Policy
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyse site usage
- Improve user experience
- Protect against fraud
You can control cookie settings through your browser preferences.
14. Dispute Resolution
If you have concerns about how we handle your personal information:
- Contact our support team through the platform
- We will investigate and respond within 5 business days
- If unsatisfied, you may contact the OAIC
- We will cooperate fully with the OAIC's investigation
By using Australian Breeder Reviews, you agree to the terms outlined in this policy.